Finding the Right Answer Quickly
We've organised this FAQ around the steps you actually take — opening an account, putting money in, taking money out, and getting around the lobby on your phone. Each answer is written for Bangladesh, so when we say deposit, we mean bKash, Nagad, or Rocket specifically. If you're in Dhaka or anywhere else in the country, the same account flow applies. For
deposits, you open your mobile wallet app, send to the account number shown at the cashier, and confirm with your PIN — the balance usually reflects within the same session. Withdrawals go back to the same wallet you deposited from, after a standard identity check on your account. If an answer here doesn't cover your situation, the support section below shows you
how to reach us directly. Access and eligibility depend on your local law and the regions we currently serve.
- bKash deposits
- Nagad transfers
- Rocket payments
- Account wallet